COVID-19 Update: Placing Trade Orders

Posted on March 18th, 2020   Categories Copdock Mill, Country stores, COVID-19

Due to the current situation with the COVID19 virus we are experiencing a very high number of customer orders, with the volume on those orders greatly increased to what we would normally expect.

All our departments are working extremely hard to fulfil these orders to the best of our ability,  our buying team and production departments are also working hard to maintain our stock levels so we can continue to fulfil your requirements.

In order to help us give you the best possible service please may we ask for your assistance by ensuring that your orders are placed as per our terms and conditions, which is not later than 11am two working days prior to the delivery.   With additions to orders we will as usual try to accept additions to orders going out on our own transport up to 2pm the day before delivery, however unfortunately due to the volumes we are currently experiencing we regret that this may not always be possible.

If you do not already use our B2B system to place your orders online, this may be of interest to you.  Please contact us via our contact form in the footer below if you would like to register and our IT team can set this up for you and will contact you with your login details.

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